Chapter D12 Bibliography

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Bowler, R.A., (1975) Logistics and the Failure of the British Army in America 1775–1783, Princeton University Press, 1975.

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LaLonde, B.J. and Zinszer, P.H., (1976) Customer Service: Meaning and Measurement,

Mangan, J., C. Lalwani, and A. Calatayud (2020) Global Logistics and Supply Chain Management, Fourth Edition, New York: Wiley.

National Council of Physical Distribution Management, Chicago.

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Rodrigue, J-P (ed) (2020), The Geography of Transport Systems, Fifth Edition, New York: Routledge.

Shaw, A.W., (1915) Some Problems in Market Distribution, Harvard University Press, 1915.

Stroh, M. (2006) A Practical Guide to Transportation and Logistics, Third Edition, Dumont, NJ: Logistics Networks.

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